How your agent works

Your agent works within its working hours, in your time zone: Monday to Saturday, 8:00 to 20:00 by default. It varies its hours a little each day, like a person. You change them in Settings, Working hours.

It runs on our servers, not on your computer: it keeps working when Chrome is closed or your computer is off.

Next to its name, your agent shows where it stands: At work, On a break, Off hours or Paused, with what it is doing right now and when it comes back.

Once launched, your agent looks for leads on its own during its working hours. It reads the posts of its sources, your own posts and those around your keywords and creators, looks at the people who engage with them, then an AI checks each profile against your targeting and your offer. Only those who fit are kept.

It also learns on its own: it sees which searches bring good leads and adapts where it looks, scan after scan.

It stops looking for a while in two cases:

• the day's leads are found: it starts again at its next scan;
• leads wait for your approval: it pauses the search until you have sorted them. To avoid it, approve them more often, or let it pick its leads on its own in Settings.

To start a search right away, click Run a lead scan in the EngageFast panel, or Ask the agent to scan in Leads.

For each lead, your agent follows its sequence: an invitation, a first message once it is accepted, then follow-ups if there is no reply. Each message is written for that person, from what they just did on LinkedIn.

It spreads its invitations and messages over the day, within the limits that protect your account. The sequence stops as soon as the lead replies.

Everything is set in Sequence: see Your message sequence.

The lead moves to Active conversation in your pipeline. What comes next depends on When a lead replies, in Settings:

• I reply: the sequence stops and we let you know. You take it from there on LinkedIn.
• It drafts (Growth plan): your agent prepares the answer, which waits in To review.
• It leads the conversation (Growth plan): your agent replies on its own up to the goal you set, a call for example.

Even then, it hands over to you when it matters: a question about your prices, a call to confirm without a booking link, a strong objection or a topic outside your offer. You get Reply yourself, with the reason.

• Your account is connected through Unipile, a specialized provider. The connection is encrypted and we never see your password.
• Your agent acts from a dedicated address in your country, with human-like hours and behavior.
• It stays under careful limits, never more than LinkedIn accepts, and starts slowly on a new account. The numbers are in How to use EngageFast.
• If LinkedIn asks to slow down, your agent takes a Safety pause and resumes on its own.
• You can disconnect at any time, in Settings, LinkedIn account.

All the details, and what you can do on your side, in Can my LinkedIn account get banned?

Pause, at the top of your agent's page, stops it right away. Resume starts it again where it left off.

When your agent stops on its own, its page says why:

• Safety pause: LinkedIn asked to slow down. Nothing to do, it resumes on its own.
• LinkedIn asks you to sign in again: click Reconnect LinkedIn in Settings.
• Several errors in a row: check your LinkedIn account, then resume.
• Your plan no longer includes the agent: check your subscription.

• Discuss your prices for you: it hands over.
• Make up a result: it only cites the proof points you wrote in your offer.
• Write again to someone who said no or asked to stop.
• Answer someone who wrote to you first: that conversation is yours.
• Write to a lead you took over with Take over, until you hand it back.