EngageFast ("we", "our", "us") value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when using our Chrome extension and related services.

1. Information We Collect

When you use EngageFast, we may collect the following types of data:

1. Account Information
   • Email address (when creating an account).
   • Subscription status (Free / Early Users / Pro / Premium).
2. Usage Data
   • Interactions within the extension (e.g., generated comments, summaries, or comment drafts).
   • Preferences such as your selected "Voice" or writing style.
   • Browser information (version, extension usage logs) to improve performance.
3. Payment Information
   • If you purchase a Pro plan, payments are securely processed by Stripe.
   • We do not store your credit card details. Only Stripe handles this information according to their Privacy Policy.
4. Technical Data
   • Limited information about your device, operating system, and browser to ensure compatibility.

2. How We Use Your Information

We use the data we collect to:

• Provide and improve the EngageFast service.
• Generate AI-powered comment suggestions tailored to you.
• Personalize your experience (via your custom "Voice" settings).
• Process payments and manage subscriptions.
• Communicate with you (e.g., account notifications, product updates).
• Ensure security and prevent abuse of our service.

3. Data Storage and Security

• Your account information and preferences are stored securely in our database (hosted on trusted cloud providers such as Supabase).
• We implement industry-standard encryption and security measures.
• AI models process your data only for generating suggestions; we do not use your content to train external models.
• Access to personal data is restricted to authorized personnel only.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

We may share limited data only in the following cases:

• With service providers: such as Stripe (for payments) or Supabase (for hosting).
• For legal reasons: if required by law or to respond to lawful requests.
• In case of business transfer: if EngageFast is acquired or merged, your data may be transferred as part of that process.

5. Your Rights

Depending on your location, you may have the following rights:

• Access & Portability: request a copy of the personal data we hold.
• Correction: request corrections to inaccurate or incomplete data.
• Deletion: request that we delete your personal data.
• Objection: opt out of certain data uses, such as marketing emails.

To exercise these rights, contact us at cedric@engagefast.ai.

6. Third-Party Services

EngageFast integrates with third-party services, including:

• Stripe – for payment processing.
• Supabase – for database and authentication.
• OpenAI (or equivalent providers) – for AI-generated text.

These services have their own privacy policies, and we encourage you to review them.

7. Children's Privacy

EngageFast is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child has provided personal information, we will delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top. We encourage you to review this policy periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy, you can contact us at:

cedric@engagefast.ai